The Role      

The Newport Fulfillment Associate is responsible for executing the day-to-day fulfillment operations that power customer delivery. This role ensures inventory accuracy, order precision, and timely shipment while proactively identifying and resolving issues before they impact customers. This is a high-ownership, execution-focused role where attention to detail, urgency, and accountability directly influence customer satisfaction and revenue retention.

What You’ll Own

• End-to-end order fulfillment including picking, packing, labeling, and shipping orders with a high degree of accuracy and efficiency
• Execution of daily warehouse operations across logistics, inbound/outbound shipments, and inventory handling
• Preparing shipments to standard, including assembling boxes, packing to specific guidelines, palletizing, and optimizing warehouse space
• Inventory awareness and management, including monitoring product and material levels and proactively alerting the Warehouse Manager to shortages
• Supporting inbound operations, including safe and efficient unloading of incoming containers and shipments
• Maintaining clean, organized, and safe workstations and warehouse environment throughout the day
• Performing quality control checks to ensure every order is complete, accurate, and meets fulfillment standards
• Proactively identifying and communicating risks related to inventory gaps, delays, or order issues

What Success Looks Like

• Work is completed safely and consistently, with no preventable safety incidents
• Orders are fulfilled with speed and accuracy, meeting daily operational demands without sacrificing quality
• The associate operates with independence and pace, staying productive without needing constant direction
• The warehouse remains clean, organized, and optimized for efficiency at all times
• Inventory and materials are actively monitored, with shortages flagged before they disrupt operations
• Communication is clear, timely, and effective, preventing delays across team, vendors, and customers
• Equipment and tools (e.g., pallet jack) are used safely and effectively as part of daily operations
• Physical demands of the role are handled consistently, including lifting 50+ lbs, bending, stacking, and standing throughout the shift
• The associate shows up on time, energized, and ready to contribute, maintaining a positive and reliable presence

What It Takes to Win

• Ownership & self-direction: stays productive without constant direction and keeps pace with business needs
• Reliability & consistency: shows up on time, dependable, and ready to execute daily
• Safety-first mindset: prioritizes safe execution in all tasks
• Organization & time management: manages workload efficiently and maintains structured workflows
• Communication: clearly communicates with coworkers, vendors, and customers
• Willingness to learn: actively builds skills and contributes beyond core responsibilities