Front Desk
The Advocate Program
Miami, FL, USA
30+ days ago
Part-time Onsite
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Requirements:

High School Diploma or equivalent required. Computer skills, customer service experience and/or cashier experience a plus. Must possess excellent organizational and verbal communication skills.

Bilingual (English / Spanish) preferred.

Physical Demands & Working Conditions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The employee performs work in a normal office setting within a reasonable environment. While performing the duties of this job, the employee may be required to perform local and non-local travel.

Responsibilities:

  • Screen incoming clients to determine their needs.
  • Perform data entry for all new intakes into the system.
  • Receive and prepare payments.
  • Assemble classroom area
  • Assist with all DUI enrollment process.
  • Retrieve TML (driver history, county arrest)
  • Update and print class rosters daily.
  • Post class attendance as required.
  • Perform all necessary tracking for DUI school participants.
  • Check clients for priors.
  • Assist in answering the phones and routing calls appropriately.
  • Sort and distribute incoming mail as needed.
  • Score all DRI tests records as needed.
  • Collect & Conduct UA'S as needed
  • Balance daily payments and prepare deposit slips when needed.
  • Print DUI School/DWLS Program Certificates to all applicable clients.
  • Assist with coverage all other Operations position at all locations.
  • Miscellaneous duties as determined by Program Manager & DUI Coordinator

SCHEDULE:

Weekends, some weekdays as needed.