Join our dynamic veterinary team as an Experienced Veterinary Receptionist and be the welcoming face that sets the tone for exceptional pet care. In this vital role, you will coordinate appointments, manage client communications, and ensure smooth clinic operations while demonstrating a passion for animals and outstanding customer service. Your expertise in veterinary terminology, pet handling, and administrative skills will help create a positive experience for pet owners and their beloved companions. This paid position offers an exciting opportunity to work in a fast-paced environment where your skills make a real difference in animal health and client satisfaction.

Duties

• Greet clients warmly and efficiently check in and out pets, ensuring a positive first impression.
• Schedule appointments, follow-up visits, and manage cancellations with precision.
• Collect payments, process medical billing, and handle medical collections accurately.
• Maintain detailed records of patient histories, treatments, and laboratory results using veterinary software.
• Assist with kennel management by coordinating pet boarding, feeding, and basic animal husbandry tasks.
• Support veterinary staff with animal restraint, catheterization, and aseptic techniques during procedures.
• Communicate effectively with clients about pet care instructions, medication schedules, and upcoming appointments.
• Manage laboratory samples and assist with basic laboratory procedures to support diagnostic processes.
• Handle phone inquiries professionally, providing information about services, treatments, and clinic policies.
• Uphold high standards of animal handling including dog training techniques and pet grooming when needed.

Experience

• Proven experience as a veterinary receptionist or in a similar animal care administrative role.
• Knowledge of veterinary terminology, critical care procedures, and animal anatomy.
• Hands-on experience with animal handling, restraint techniques, and pet grooming is highly desirable.
• Familiarity with laboratory procedures related to veterinary diagnostics.
• Kennel experience or background in animal husbandry is a plus.
• Demonstrated ability to perform medical collections accurately and efficiently.
• Strong communication skills combined with the ability to multitask in a busy environment. Join us to be part of a compassionate team dedicated to improving animal health through exceptional service! Your expertise will help ensure every pet receives the care they deserve while creating lasting relationships with pet owners who trust us with their beloved animals.

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person