Customer Service
Mooresports
Avon, CT, USA
9 days ago
Full-time Onsite
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Job Overview
As a Sporting Goods Associate, you will play a vital role in delivering exceptional customer service and ensuring that our store is well-stocked and organized. You will assist customers in finding the right products for their sporting needs, provide knowledgeable advice, and contribute to a positive shopping experience. Your passion for sports and retail will help drive sales and foster customer loyalty.

Duties

  • Greet customers warmly and assist them in locating products within the store.
  • Provide knowledgeable recommendations on sporting goods based on customer inquiries.
  • Operate the cash register efficiently, handling transactions accurately.
  • Maintain an organized sales floor by restocking shelves and ensuring merchandise is displayed attractively.
  • Engage in upselling techniques to enhance customer purchases and increase overall sales.
  • Answer phone calls with professionalism, providing assistance or directing inquiries as needed.
  • Collaborate with team members to meet sales goals and maintain a high standard of customer service.
  • Keep track of inventory levels and assist in stock management to ensure product availability.
  • Work with our team to deliver custom uniforms and equipment to our customers.

Skills

  • Strong sales skills with a focus on customer engagement and relationship building.
  • Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
  • Proficient in cash register operations and handling financial transactions accurately.
  • Knowledge of phone etiquette to manage customer inquiries professionally.
  • Exceptional customer service skills to address customer needs promptly and effectively.
  • Basic math skills for handling transactions and managing inventory counts.
  • Experience in retail sales, particularly within the sporting goods industry, is preferred but not required.
  • Ability to stock shelves efficiently and maintain an organized store environment.

Join our team as a Sporting Goods Associate where your enthusiasm for sports can shine while providing top-notch service to our valued customers!

Job Type: Full-time

Benefits:

 

  • Employee discount

 

Shift:

 

  • Day shift

 

Ability to Commute:

 

  • Avon, CT 06001 (Required)

 

Ability to Relocate:

 

  • Avon, CT 06001: Relocate before starting work (Required)