About the Role

We are looking to fill a part time (24-32 hours per week) dual role combining front desk operations and non-medical device management for one of our clients. You’ll be the face of the company - creating exceptional guest experiences, running our front desk smoothly, and confidently operating cryotherapy, infrared sauna, and other non-medical services.

Key Responsibilities:

Client Experience & Front Desk

● Warmly welcome clients and create a positive first impression.

● Manage scheduling, confirmations, and check-ins/outs.

● Educate clients on memberships, specials, and promotions.

● Handle payments, invoices, and maintain accurate client profiles.

● Communicate effectively with the owner and medical staff.

● Uphold cleanliness and organization of the front desk, lounge, and service rooms.

Cryotherapy & Wellness Devices

● Safely operate and monitor cryotherapy, infrared sauna, and other equipment (training provided).

● Guide clients through sessions, explaining protocols and safety procedures.

● Ensure treatment rooms are sanitized and stocked between clients.

Sales & Growth Mindset

● Share specials and loyalty programs naturally during checkout.

● Follow up on leads or walk-ins; assist in membership sales.

● Support social media efforts with photos, updates, or special event promotion.

Requirements

● 1+ year in a client-facing role (spa, med spa, fitness, or hospitality).

● Excellent communication and multitasking skills.

● Tech-savvy with scheduling/POS systems (Aesthetic Record, Stripe, or similar).

● Reliable, trustworthy, and detail-oriented.

● Ability to work independently, including opening/closing duties.

● CPR certification or medical assistant experience is a plus.

$25-$28/hour depending on experience