We are seeking a dedicated and individual to join our team as a Front Desk Coordinator. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and educating clients about available services. The Working hour is flexible, you will be working 20-25 hours weekly And the salary is $22.00 per hour.

Responsibilities:

Answer phone calls and emails promptly, addressing inquiries, and providing information about our services, packages, and pricing.

Greet clients warmly and assist them with checking in and filling out necessary forms.

Maintain a clean and organized reception area, ensuring it reflects the high standards of our office.

Schedule appointments for services, consultations, and follow-up visits, utilizing our booking system efficiently.

Collaborate closely with the office staff to coordinate appointments, handle client requests, and manage any scheduling changes or cancellations.

Contribute to a positive and supportive team environment, assisting colleagues with tasks as necessary.

Process client payments accurately and efficiently, including handling cash, credit card transactions, and invoicing.

Qualifications:

Excellent interpersonal and communication skills, with a friendly and professional demeanor both in person and over the phone.

Previous experience in a receptionist or customer service role, ideally within the medical spa, beauty, or healthcare industry.

High school diploma or equivalent; additional education or training in hospitality, customer service, or related field preferred.

Strong organizational abilities and attention to detail, capable of multitasking and prioritizing tasks effectively in a fast-paced environment.

Ability to remain calm and composed under pressure, resolving conflicts and handling difficult situations with diplomacy and tact.