Game Master + Show Manager

Why escape from a room when you can escape into one? At Hatch Escapes, we believe escape rooms are an art form. That's why our rooms are scripted by a New York Times bestselling author and built by professional artists–in house. Hatch’s workshop boasts 3D printers, resin printers, and a CNC machine to develop ideas from their inception to playtesting to final implementation.

Our first room, Lab Rat, premiered in 2018 and thrust Hatch onto the global stage right from the start. The award-winning narrative-based gameplay and theatrical design elements set a new standard for what an escape room can be. Our newest award-winning experience, The Ladder, is the world’s first replayable escape experience featuring both scored games and story-driven puzzles. Our immersive show, The Nest, is a groundbreaking immersive theater experience crafted by Scout Expedition Co. and now managed by Hatch Escapes. Did we mention we also have an at home puzzle-based story experience that journeys through the life of Mary Shelley?

Hatch’s accolades include 2 Thea Awards from the Themed Entertainment Association, 3 Golden Lock Awards from Room Escape Artist, an Immie from NoProscenium, and rankings in the Top 100 Escape Rooms in the world by TERPECA every consecutive year since 2018.

Our hosts guide and support guests through the interactive journeys we offer in our historic warehouse located right off the 10 near West Adams, less than 10 minutes from USC. Stewarding our immersive experiences includes the following responsibilities:

• Hosting + orienting guests in our building.
• Managing games/shows by operating QLab/NodeRed + providing hints/guest support.
• Resetting props + scenic elements in between playthroughs.
• Troubleshooting tech + creative problem solving.
• Answering calls from incoming guests.
• Selling our experiences + branded merchandise (with commission of course!)
• Communicating vital information to the management and build team in regard to functionality of the experiences + guest enjoyment.
• Some light cleaning of customer-facing spaces.

About You:

• You're a positive, affirming soul who enjoys helping people have the time of their lives interacting with their families, friends, and co-workers.
• You have consistent weekend availability.
• Acting or hosting experience is preferred.
• Sales experience is preferred.
• QLab, sound board, or backstage experience is a plus, but not required.
• Experience in immersive is a huge plus!
• Able to take initiative + independently problem solve.
• Able to climb multiple flights of stairs + scale a mid-sized ladder.
• Most importantly, you are a storyteller. You understand pace + timing, important theatrical moments, and the emotional journey of the audience.

About Us:

• We are looking for a commitment of 15-20hrs per week, with more shifts available if preferred.
• Hourly rate is $19.00/hr
• We pay more than the vast majority of other escape rooms and guarantee at least 4 hours of pay per shift, regardless of the amount of bookings in a given shift -- we believe in treating our employees well and hope that our employees pay that favor forward by treating our customers well.
• Queer owned + managed! Most of our staff are creatives both in and outside of their role at Hatch. Industry folks of all kinds come through our building.
• Hatch Escapes is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities of all kinds, people with disabilities, and veterans are strongly encouraged to apply.

Please apply by sending your resume via email to Liv Robertson (Managing Director) at  ------------.