Operations Manager
Parks Hospitality Holdings
Toronto, ON, Canada
10 days ago
Full-time Remote
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We operate with a remote-first culture and value efficiency, accountability, and collaboration.

Role Overview:
The Remote Operations Manager will oversee daily business operations, streamline processes, manage cross-functional coordination, and ensure operational excellence in a fully virtual environment. This role requires exceptional organizational skills, problem-solving abilities, and a knack for leading distributed teams.

Key Responsibilities:

Oversee and optimize daily operational workflows across departments.

Develop, implement, and monitor systems and processes for efficiency and scalability.

Manage key projects from initiation to completion, ensuring deadlines and quality standards are met.

Coordinate between departments (sales, marketing, customer support, product, etc.) to ensure smooth communication.

Track and analyze KPIs, providing actionable insights to leadership.

Oversee vendor relationships, contracts, and service agreements.

Identify and address operational bottlenecks proactively.

Lead and support a remote team, fostering a culture of accountability and high performance.

Qualifications:

3–5+ years of operations management or project management experience, preferably in a remote setting.

Strong leadership and people management skills.

Excellent communication skills (written and verbal).

Proficiency with remote work tools (e.g., Slack, Zoom, Asana, Trello, Google Workspace).

Data-driven mindset with experience using analytics to inform decisions.

Strong problem-solving skills and ability to work independently.

Experience in [industry] preferred, but not required.

What We Offer:

Fully remote work environment with flexible scheduling.

Competitive salary and benefits package.

Professional development opportunities.

A collaborative, supportive team culture.