Software Customer Support
Working Solutions
Plano, TX, USA
22 hours ago
Contractor Remote
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Working Solutions seeks independent contractors experienced in bookkeeping/accounting practices and using accounting software in order to assist customers. In this program, you will help callers with questions related to accounting software processes, ledger entry, navigation, and other troubleshooting needs. Proficiency in QuickBooks Online or comparable accounting software is required. This is a remote, independent contractor role that provides customer support via phone.

Why Become a Working Solutions PRO?

  • Work from Home: Ditch the commute and enjoy the comfort of home.
  • Flexible Hours: Set your own schedule and work when it's convenient for you.
  • Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
  • Supportive Environment: We’re here to help every step of the way!

Earnings Potential:

  • Earn $0.33/handle minute
  • Contractors are guaranteed a minimum of 45 minutes for each hour if available for the full 60 minutes.

Skills Needed:

  • Proficiency in QuickBooks Online or comparable accounting software.
  • Bookkeeping/accounting expertise to include AR, AP, journal entries, reconciliation, etc.
  • Customer service experience and demonstrated ability to deliver high-quality customer service over the phone in a virtual or "brick and mortar" call center environment.
  • Comfort with cross-selling relevant products while addressing customer concerns.
  • Strong ownership of customer issues in order to take control of the situation and provide confident resolution.
  • Tech savvy and avid computer user.
  • Communicate with a friendly tone and professional demeanor.

Schedule:

  • Flexible schedule opportunities - you choose your own hours!
  • Schedule available hours between 8 am and 8 pm CST, Monday - Friday

TO APPLY: ------------/job/309819?utm_source=barefootstudent&utm_medium=jobboard&utm_campaign=bookkeeping0625 (DO NOT EMAIL ME DIRECTLY. YOU MUST USE THE LINK TO APPLY ON OUR WEBSITE)