As a Customer Service Representative, you will be the first point of contact for customers. You will troubleshoot issues, answer questions, and provide solutions to ensure a high level of customer satisfaction. You’ll be an essential part of our team, helping to maintain positive relationships with our customers.

• Respond to customer inquiries via multiple channels (email, chat, phone).
• Troubleshoot technical issues and provide clear solutions.
• Maintain detailed records of customer interactions.
• Collaborate with the technical team to resolve complex issues.
• Ensure customer satisfaction and retention by providing excellent service.