Coordinator,Medical Equipment Program

ALS United Greater New York’s mission is to support and empower the ALS community through a collaborative approach to fostering bold research initiatives, advancing national and state advocacy, and providing comprehensive care to individuals and families affected by ALS. Our staff are professional and supportive of each other, as we work together to serve persons with ALS and their families

Persons with ALS require a variety of medical equipment and assistive technology. Our accessibility equipment facilities are maintained by partner companies that warehouse, pickup, and deliver the equipment. The Coordinator is the primary contact for equipment requests and manages the logistics to arrange for the distribution and purchase of this equipment. Prior knowledge of this equipment is beneficial but not required but the ability and willingness to learn is required.

This is a full-time position working 4 days per week at our downtown Manhattan office, with one remote day working from home. Additionally, periodic travel is required throughout the territory we serve (within approximately a 100 mile radius from Manhattan).

Job Responsibilities

Coordinate the logistics of delivery and return of various equipment

Track and manage database of equipment loans to patients.

Become familiar with a range of medical equipment and assistive technology

Provide information about assistive technology and medical equipment used by persons with ALS

Explain to patients and families the equipment loan process

Periodic field visits to assist with the transfer of equipment between warehouse and individual’s home

Connect individuals and families to other appropriate resources

Pack, Ship, unpack, and maintain inventory of small equipment within the office.

Follow-up with patients and families to determine current and future needs

Work collaboratively with ALSU/GNY staff, and other agencies

Availability to work at periodic ALSU/GNY weekend events throughout the year.

Minimum Qualifications

Bachelor’s or Associate degree (or working towards)

Must have valid US Driver’s License

Experience working with and knowledge of individuals with disabilities and/or the elderly

Equivalent combination of experience, training and/or education

A ‘people person’ who is compassionate and communicative

Knowledge Skills and Abilities

Ability to communicate with individuals with ALS and the people around them

Good listening and communication skills – (in-person, phone, e-mail, Zoom)

Ability to independently follow-up to complete projects

Collaborative abilities

Ability to lift/handle durable medical equipment weighing up to 40 pounds.

Knowledge of assistive technology and/or durable medical equipment (or willing to learn)

Benefits

Health, Dental and Vision Insurance; Paid Vacation Time and Holidays; Paid Sick Time; Life and Disability Insurance;  Retirement Plan Matching