Job Summary:

We are looking for a friendly, motivated Customer Service Representative to join our team! You’ll be the first point of contact for our customers—assisting with questions, resolving concerns, and helping ensure a smooth and positive experience.

Students and entry-level applicants are welcome—we provide full training!

Key Responsibilities:

Respond to customer inquiries via phone, email, chat, or social media

Provide accurate information about products, services, and policies

Help resolve complaints or issues in a timely and professional manner

Process orders, returns, and applications as needed

Keep records of customer interactions and transactions

Collaborate with other departments to resolve complex issues

Stay informed about product updates and internal procedures

Qualifications:

High school diploma or currently pursuing a degree

Strong communication and problem-solving skills

Friendly, professional, and patient demeanor

Ability to multitask and manage time efficiently

Basic computer skills; experience with CRM tools is a plus

No prior experience required—training will be provided

What We Offer:

Competitive hourly pay

Flexible scheduling options—ideal for students

Paid training and development

Opportunities for advancement

Supportive, team-oriented work environment