Babylon Telecommunications (BABTEL) is looking to hire an entry-level network support technician. This position requires a reliable, professional, and customer-friendly individual. BABTEL provides services to the US DOD and DOS, including campus-type network deployments and O&M and bespoke solutions delivered in difficult and sometimes dangerous locations. BABTEL will provide career development training, career advancement opportunities, opportunities for professional growth, and training in cutting-edge networking technologies.

This work will take place at a US Military Installation in the Middle East.

Position Duties

• Retain escort authorization from the US military for sites that are relevant to company operations.
• Transport and provide access for company personnel to, from, and on US military installations.
• Work with a diverse team to deliver and install network equipment.
• Participate in developing written procedures relating to network/field service.
• Participate in documentation and reporting.
• Identify and troubleshoot network-related issues in a timely manner.
• Perform basic configuration, installation, and updates for routers, switches, and other networking equipment.

Basic Requirements

• Proficient in written and spoken English.
• Willing to travel to Qatar (Doha) and UAE (Dubai/Abu Dhabi).
• Must have a valid driver's license.
• Must be able to obtain a local license at their deployment site within 2 months of deployment.
• Must currently hold, or be able to obtain, a DoD Common Access Card (CAC) within 2 months of the hire date.
• Must not have any current or recent convictions of criminal activity.
• Able to work independently and be productive with only moderate supervision.
• Willing and able to take ownership of problems and feel responsible for working them to a conclusion.
• Supports and enjoys an ethnically diverse work environment.
• Customer-facing and understanding customer requirements.
• Troubleshooting, problem-solving, and analytical skills.

Technical Requirements

• Familiar with the basics of TCP/IP and OSI.
• Familiar with the basics of LAN/WANs, routing, switching, VLANs and STP.
• Familiar with WiFi technology and standards.
• Familiar with ITIL and customer support/service desk practices.

Preferred Qualifications

• CompTIA A+ or Network+, ITIL, Cisco Certified Support Technician (CCST), or other relevant certifications (or in progress).
• Experience with troubleshooting tools such as Wireshark or network monitoring systems.
• Basic scripting skills (e.g., Python, PowerShell) are a plus.

Working Conditions

• Ability to lift and move up to 50 lbs of networking equipment.
• May require occasional travel to other regional sites or branch locations (Qatar or UAE).
• Availability to work flexible hours, including evenings and weekends, as needed.
• Company housing is provided (on-base or off-base compound).

Job Types: Full-time, Contract

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Supplemental Pay:

• Bonus opportunities

Ability to Relocate:

• Qatar or U.A.E: Relocate before starting work (Required), relocation expenses covered.

Work Location: On the road