Customer Service Representative
CALLSPHERE
Orlando, FL, USA
30+ days ago
Full-time
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Callsphere is a virtual call center partnering with the Arise platform to provide top-tier customer service solutions to businesses across various industries. We are committed to creating a flexible, supportive work environment for remote professionals.


 

Position Summary:

We are seeking highly motivated individuals to join our growing team as Customer Service Representatives. This is a fully remote, independent contractor position offering the flexibility to work from home while delivering exceptional customer service to our clients.


 

Key Responsibilities:

• Handle customer inquiries via phone, chat, or email in a professional and courteous manner.

• Resolve issues by identifying customer needs and providing effective solutions.

• Maintain a positive and empathetic attitude toward customers at all times.

• Accurately log interactions and follow up as necessary to ensure resolution.

• Adhere to client-specific policies, procedures, and performance metrics.


 

Requirements:

• Must be 18 years or older.

• Access to a reliable computer, high-speed internet, and a quiet, distraction-free workspace.

• Excellent verbal and written communication skills.

• Strong problem-solving skills and attention to detail.


 

Preferred Qualifications:

• Previous customer service experience.

• Familiarity with remote work environments.

• Ability to work flexible hours, including evenings and weekends.


 

Benefits of Joining Callsphere:

• Flexible scheduling to fit your lifestyle.

• Opportunity to work with leading companies in various industries.

• Supportive team environment with resources to help you succeed.


 

Compensation:

This is an independent contractor position, and compensation is based on the client program selected. Typical pay ranges from $10 to $20 per hour depending on the client and performance.


 

How to Apply:

Visit our website at ------------ for more details and to begin the application process.