Job Summary:

The Sales Operations Coordinator is responsible for coordinating the implementation of projects and ensuring that they are executed efficiently and effectively. This role involves coordinating various project activities, managing timelines and resources, and working closely with stakeholders to achieve project goals. The ideal candidate will have strong project management skills, a keen eye for detail, and the ability to work well under pressure.

Key Responsibilities

• Project Implementation:
  • Oversee the execution of project plans, ensuring that all activities are completed on time, within scope, and budget.
  • Coordinate with cross-functional teams to facilitate the implementation of project deliverables and resolve any issues that arise.
  • Develop and maintain detailed project schedules, including tracking milestones and dependencies.
• Project Coordination:
  • Assist in the planning and initiating of projects, including defining project scope, objectives, and deliverables.
  • Participate in project meetings, prepare meeting recaps and document meeting minutes.
  • Monitor project progress and provide regular status updates to stakeholders and project managers.
• Communication and Collaboration:
  • Serve as the primary point of contact for client communication, internally and externally.
  • Facilitate effective communication between the account management team and external partners.
  • Address and resolve any account-related issues or conflicts promptly and effectively.
• Documentation and Reporting:
  • Maintain accurate project documentation, including project plans and progress reports.
  • Prepare and deliver monthly reports to key clients
• Process Improvement:
  • Identify opportunities for process improvements and contribute to developing best practices in project implementation and coordination.
  • Assist in the development and refinement of project management tools and templates.

Qualifications

• Education: Bachelor’s degree in Hospitality, Business Administration, Project Management, or a related field (preferred).
• Experience: 2+ years of experience in project coordination, implementation management, or a similar role. Experience with Salesforce and JIRA/Confluence is helpful but not required.
• Skills:
  • Strong organizational and multitasking abilities.
  • Proficiency in Google Suite or Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong analytical and problem-solving capabilities.
  • Ability to work collaboratively in a fast-paced environment.

Work Environment

• Remote or In-office  

Benefits:

• Health insurance, 401K, Paid Time off (PTO)