Account Associate 

Location: Frederick, MD 

Salary: $42-45K salary with potential performance-based bonuses 

Benefits: Paid vacation and personal days, Paid Federal holidays, Monthly medical stipend/health insurance option 

Environment: Family-oriented, Casual attire, hybrid telework schedule 

L1 Enterprises is currently seeking an entry-level Account Associate to work onsite at our HQ in downtown Frederick, Maryland. A hybrid telework schedule will be implemented after proper on-site training is completed. While experience is not necessary, the successful candidates must bring exceptional attention to detail with a willingness to learn. This individual will be cross trained on multiple L1 accounts, duties, and processes, so the ability to operate in a fast-paced environment and multi-task is essential. 

Responsibilities: 

• Provide overall office support by assisting the L1 team with a wide variety of daily administrative, customer service, and logistics tasks. 

• Routinely access portals to retrieve documents, process orders, submit invoices, and input data. 

• Track multi-shipment processes & discrepancies while working with various departments to reconcile. 

• Answer general questions/follow-up with customers via phone and email regarding various requests. 

• Generate and disseminate multiple reports and statements. 

• Perform special projects, reporting tasks, and other duties as assigned by L1 Leadership. 

Qualifications: 

• Must be computer savvy with demonstrated proficiency with MS Office (Word, Excel, Outlook). 

• QuickBooks experience is a plus, but not required. 

• Must demonstrate professional and courteous customer service skills, and work as a part of a team. 

• Ability to juggle multiple tasks with superb accuracy (attention to detail). 

• Strong sense of urgency for completing tasks on-time, with the ability to problem-solve complex issues/challenges. 

• Must bring a positive attitude with the ability to change directions as business needs dictate. 

About L1 Enterprises … Established in March 2007, L1 Enterprises is a VA “VERIFIED” Service-Disabled Veteran- Owned Small Business (SDVOSB) providing medical equipment, supplies, and support services to the Federal Government. L1’s strategic partnerships with top manufacturers derive from 27+ years’ experience in the healthcare industry and 17+ years of federal procurement expertise.