ChartPro, Inc. has an immediate opening for a full-time Medical Record Clerk in the Atlanta area.

The candidate for this position must be:

• Professional
• Dependable
• Punctual
• Must possess excellent customer service skills
• Must be computer savvy
• Must have Release of Information experience
• Must have experience with electronic medical records. EPIC, Allscripts, Athena, or EClinical experience a plus!
• Current, working knowledge of HIPAA and HITECH.
• Team player
• Adept in multitasking
• Excellent communication skills (oral and written)
• Problem Solving and critical thinking skills

Screening requirements:

• Background check
• Drug testing
• HIPAA certificate
• Notary Public

Additional Compensation:

• Bonuses
• Audits

Benefits:

• Paid Holidays, PTO and vacation
• Life Insurance
• Retirement IRA Match
• Free Parking

Job Duty:

• Interacts with requestors to identify medical records needed for request completion.
• Prioritize release of information requests, retrieves medical records from active and inactive and interdepartmental locations, electronically tracks and delivers records in accordance with established procedures.
• Performs self-quality checks on all work to assure accuracy of the release, confidentiality and proper invoicing.
• Handles all requests and inquiries for patient health information whether received via mail, fax, phone or electronically.
• Verifies the patient identity and confirms that the authorization is valid
• Ensures the requesting party has a legal right to request a patient’s medical information and gathers appropriate documentation.
• Ensures that subpoenas are handled appropriately and within the legal guidelines of the respectice state from which the medical records are released.
• Provide excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• Helps resolve customer service matters in a polite manner.
• Access computerized patient record and/or other computer systems for patient information needed to complete the medical record request.
• Performs at established quantitative and qualitative work standards to meet company goals and objectives.
• Promotes quality improvement, staff and patient safety, and cultural diversity through company operations and by personal performance
• Provides service in a manner that is appropriate.
• Presents a courteous and helpful demeanor.
• Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties. Company website
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Job Type: Full-time

Pay: $16.00 - $16.50 per hour

Benefits:

• 401(k)
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Medical records: 1 year (Preferred)

Work Location: In person