We are Looking for a Support Specialist to join our team and become a pivotal part of our company’s success by delivering outstanding customer service. In this role, you’ll advise businesses on optimizing their recruitment process, respond to customer inquiries, troubleshoot issues, and review job descriptions to maximize their success.

Responsibilities

• Advise customers on optimizing recruitment processes
• Respond to customer inquiries with timely, friendly advice
• Support users in troubleshooting issues
• Review job descriptions for effectiveness on job boards
• Work closely with other teams to continuously improve customer experience

Requirements and skills

• Comfort in using modern productivity tools
• Excellent communication skills, with the ability to guide users patiently
• Availability to work specified hours, including rotating weekends and holidays
• A college or university degree
• 1-3 years of professional or internship experience
• A positive attitude and eagerness to help customers