Employee Type:  Part Time – On Call

BASIC RESPONSIBILITY:

Catering staff will report to the Executive Chef.  They will also work with the Reagan Center Events Director to ensure event dining, set up and expectations are met. The catering staff responsibilities include receiving and unloading deliveries, managing buffet stations, and refilling empty chafing dishes as required. Ability to pack up all catering equipment, dishes, and leftover food after events have concluded.  Able to demonstrate a sound knowledge of food health and safety regulations to ensure the safety of event guests. Ultimately, an outstanding catering staff should be able to demonstrate exceptional communication skills and achieve excellent customer service at all times.

SPECIFIC DUTIES:

1.  Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize guests dining experience.
2. Sets up and breaks down chairs, tables, and buffet.
3. Sets up the front line with the equipment, plateware, and smallwares needed to effectively serve all food products.
4. Loads and unloads plates, silverware, and other service equipment.
5. Serves courses, clears dishware, and ensure that guests dining needs are taken care of.
6. Keeps serving stations restocked throughout the event.
7. Cleans large and small trays and tray stands to be ready for service.
8. Maintains guest tables and serving stations according to client specifications and procedures.
9. Assists other catering staff as needed to optimize the guests’ dining experience.
10. Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift.
11. Reports any unsafe condition, unsafe act, accidents and/or injuries to the manager on duty.
12. Correctly completes closing duties at the end of each event.
13. Works with Reagan Center Events Director and Executive Chef to ensure a quality experience for guests/attendees. 

QUALIFICATIONS:

General:

• Excellent Customer service skills
• Excellent communications skills
• Planning and multi-tasking skills to provide a positive dining experience
• Self-motivated with a high energy level
• Ability to follow directions an pay attention to detail

Competencies:

• Self-awareness—Self-awareness is a key component of person-centered planning; staff must be cognizant of their own cultural assumptions, psychological development and temperament, personality dynamics, and prejudices to avoid imposing their beliefs on the process. 
• Personal integrity—In the context of person-centered planning, personal integrity means having minimal conflicts, clear values of caring for the person, acting in accordance with those values, and acting consistently over time. 
• Informed decision making—The ability to help the person understand what the options are and to support the exploration of potential options in order to enhance decisions. 
• Yielding control—The ability to have planning driven by the person through self-direction and self-determination, including supporting consumers to initiate planning. 
• Team building—Building the plan is a collaborative task, and the staff fosters a team environment. Team building keeps the group of individuals around the person in a 

contributing, cohesive unit. The team of people is organized to work together cooperatively to meet the person’s needs. 

• Strengths-based thinking—Focus is on the positive attributes of a person, the process is person-led, and centered on strengths-based outcomes and positive attributes. 
• Active and reflective listening—Facilitators use active listening throughout the planning process, giving their full attention, using body language and responses that demonstrate their consideration and understanding of what the speaker is communicating. The goal of active listening is to ensure the speaker feels heard and understood. Staff use reflective listening, paying special attention to the content, feelings, and meaning behind the message and reflecting back to the speaker to demonstrate understanding and clarify the message. The purpose of reflective listening is to act as a mirror or reflection of the speaker to optimize their communication. 
• Understanding of living best life—Living one’s best life is subjective and involves reaching targeted levels of growth, leading to taking actions that help the person discover and hone their interests, talents, and passions. The facilitator supports the person to articulate what his or her best life looks like, and to tailor their plan to fit their ideal.

EDUCATION:

• HIgh School Diploma or GED
• Experience with hospitality or kitchen related duties
• Front of the house and back of the house experience preferred
• Current food handlers certificate or ability to obtain within 3 months of employment

SCHEDULE AND COMPENSATION:

• On call as needed for catered events 
• $16.50-$19.25

Compensation reflective of experience and education