Job Duties/Responsibilities:

• Develop new customers and retain existing accounts by applying a consultative approach, including but not limited to: design, marketing and product offerings.
• Grow account base according to goals mutually set by yourself and manager.
• Perform annual review and analysis of customer activity to build and benefit customer efficiency, cost, and company profitability.
• Serve as first line of contact with customers.
• Facilitate communication with appropriate personnel, including (but not limited to) prepress, scheduling, production and mailing managers.
• Plan and consult within a team-based work environment to coordinate customer activity, challenges and project work.
• Create or obtain an accurate job plan for each order and assign to a job in Order Entry.  Ensure that the job plan is priced.  Resolve any production planning or cost deviations that occur between original estimate, if one exists, and final job plan.
• Monitor job status and maintain workflow by working closely with production personnel and customers, including having a complete understanding of all aspects of the customer’s projects.
• Communicate all job status updates directly with customers, scheduling and purchasing.
• Perform any and all reasonable functions needed to satisfy our internal or external customers as they relate to quotes, proofs, and projects.
• Maintain records of all account activity within sales database, and act as primary point of contact for all sales-related communications.
• Organize and implement post-sale delivery and implementation of APC solutions at customer locations. 
• Attend sales meetings, represent APC and promote products at customer meetings and networking events.
• Perform other duties as assigned, working in various capacities, and in other departments as workload dictates.

Qualifications & Requirements: 

• A college degree in business, communications or related field preferred 
• 1-3 years of successful experience in Hospitality, Retail Sales, or Business to Business Sales 
• Experience in the printing industry or other graphic arts field a plus
• Proficiency in basic math is desired
• Excellent verbal, written, interpersonal, and presentation skills
• Highly motivated; self-starter with strong problem-solving ability required
• Ability to work well under pressure and within tight deadlines
• Ability to stay organized, multi-task, and prioritize in a fast-paced environment

• Maintain a valid driver’s license and own transportation
• Local travel within assigned client base (generally within a 100-mile radius of Madison)
• Occasional evening or additional hours may be required
• Working knowledge of Microsoft Office Suite, familiarity with MAC a plus