This is an in office position.

Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

TO APPLY, PLEASE SUBMIT YOUR RESUME AND COVER LETTER HIGHLIGHTING YOUR RELEVANT EXPERIENCE AND QUALIFICATIONS, THEN CALL ---------, LISTEN TO THE MESSAGE, AND LEAVE A VOICEMAIL. YOU WILL NOT BE CONSIDERED FOR THIS POSITION UNLESS YOU CALL THE NUMBER, LISTEN TO THE ENTIRE MESSAGE, AND LEAVE A VOICEMAIL. WE LOOK FORWARD TO HEARING FROM YOU!

Responsibilities

• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
• Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently

Qualifications

• Customer service or sales experience a plus
• Previous experience with CRM and case management software desired
• Background in the legal industry preferred
• Strong computer and data entry skills

High school diploma or equivalent needed, while a Bachelor’s degree is desired

$16-18 hourly; 35 hour work week