At VHC, we always put our patients and their comfort and care first. Our team is a dedicated group of people who focus on the treatment of varicose veins and vein-related diseases. Because the first point of contact for our patients is often on the phone or at the reception desk, the Patient Care Coordinator must share our patient-first attitude.

Duties include:

• Welcoming everyone who walks through the door or calls the practice
• Assisting patients during the intake process of filling out forms and collecting insurance
• Scheduling patients and organizing and updating providers’ daily schedules
• Collecting and recording of patient payments
• Answering a multi-line phone, routing calls appropriately, retrieving phone messages and prioritizing return calls
• Assisting providers with patient flow and any other assistance they may need

Benefits include:

• The opportunity to work in a supportive, caring, team-oriented environment
• Competitive salary
• Paid time off
• Health benefits
• 401(k)
• Flexibility with work hours (32 to 40 hrs/week)

Required qualifications:

• Ability to understand and work with a complex scheduling system. Individuals who love puzzles have thrived in this position. Crosswords, word problems, rubik's cube, and other brain teasers.
• People-person
• Ability to put patients’ needs first at all times
• Ability to multi-task and organize
• Strong comfort with office technology
• Proficient with computers and Microsoft Office suite
• Customer service experience