We are seeking a Customer Service/Tech support to join our team. As a Customer Service/Tech support specialist, you will be responsible for providing technical support and troubleshooting assistance to our fortune 500 clients. This role requires strong communication skills and a solid understanding of computer hardware, software, and networking.
Responsibilities:
- Provide customer/technical support and troubleshooting assistance to customers via phone, email, or chat
- Diagnose and resolve software and hardware issues
- Collaborate with other teams to escalate and resolve complex technical issues
- Document customer interactions and resolutions in our ticketing system
Qualifications:
- Excellent communication skills, both verbal and written
- Ability to work independently and as part of a team
If you are a motivated individual with a passion for helping others, we would love to hear from you. Join our team as a Customer Service/Tech Support and be part of a dynamic company that values innovation and customer satisfaction. Apply today!```
Position not available in Il, WI,CA, OR, WA,CO,MN, PA,NY,VT, MA,CT, NJ, MD
Job Type: Contract
Salary: $14.00 per hour
Flexible schedule
Compensation package:
1099 contract
Performance bonus
Experience level:
No experience needed
Under 1 year
We provide training!
Schedule:
Day shift
Evening shift
Weekends as needed
Work Location: Remote
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