Office Assistant

Job description

About Us:

Amston Home Transition Solutions have been serving seniors and local communities since 2016. We provide a wide range of services designed to help seniors and their loved ones. From decluttering and packing, to real estate services, construction, cleaning, and clean-outs we can help. We go the extra mile for our clients and our goal is to be the best resource for seniors who need help.

Job Summary:

We are seeking a highly motivated and organized individual to join our team as an Office Assistant.  This position is based in Glastonbury, CT.  The Office Assistant will be responsible for handling all customer inquiries via phone & website, working independently, and ensuring the office is kept clean and organized. The ideal candidate should have excellent phone skills, be proficient in Google Office applications, and have exceptional customer service skills. This candidate should be eager to learn and be a team player.

Job Responsibilities:

• Handling incoming calls courteously and efficiently, directing calls to appropriate personnel or departments, and providing information about our services to seniors.
• Responding to inquiries from seniors or their families regarding services, policies, and procedures, and providing guidance on accessing resources.
• Monitoring security cameras of our warehouse via mobile application.
• Assisting our Team Scheduler with scheduling client projects and make sure we have availability
• Purchase needed materials on websites like Amazon and other vendors.
• Assist with our Finance department on collecting outstanding invoices from existing clients.
• Providing general administrative support such as organizing files, handling correspondence, and maintaining office supplies.
• Do research projects for the company.
• Assist Office Managers with proposals for clients.
• Manage leads that come from referrals and social media.
• Manage online advertising and share content from projects with our social media manager.

Qualifications:

• High school diploma or equivalent.
• Proficiency in basic computer applications such as word processing, spreadsheet software, email, and internet research is preferred.
• Excellent phone skills and ability to provide exceptional customer service.
• Proficiency in Google Sheets, Google Docs, and Google Calendar.
• Strong organizational and time management skills.
• Ability to work independently.
• Detail-oriented and able to work in a fast-paced environment.
• Proficiency in English, including speaking, reading, and writing, required.

Working Hours:

This position is full-time, 40 hours per week. 9am - 5pm.

If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter. We look forward to hearing from you!

Starting rate: $16.50/hr

Compensation & Benefits for those that qualify:

• Benefits program, includes health, dental, and vision insurance
• Paid Time Off, including vacation, personal, and sick time
• Collaborative work environment

If interested in this position please contact: ------------