Schedule: Monday-Friday, 7:30 AM – 3:30 PM

Who are we looking for?

To provide strong and dynamic supervision and support to TRICOR’s business operations at Northeast Correctional Complex while working closely with TRICOR’s commissary business partner. Reporting to the Production Manager I, this position is accountable for supporting the activities in a manner consistent with TRICOR’s policies and guidelines. This position will be committed to enhancing quality programs and excellence in customer satisfaction, trust and respect for all employees, offender workers, customers and correctional facility wardens and staff.

What can we do for you?

If you enjoy helping people while working and positively impacting and transforming lives, TRICOR is the place for you. TRICOR is a unique organization that educates incarcerated individuals in specific job skills. This opportunity allows our unique workforce to be better prepared to transition back into society, supporting our mission to prepare offenders for success after release.

Primary Responsibilities:

· Assist Operations Manager with TRICOR and commissary partner contract compliance.

· Maintain necessary office supply levels by completing purchase requisitions and processing receipts in SAGE X3.

· Assist in the semi-annual performance evaluations of offender workers and document completion.

· Assist in operation of time clock system and daily timekeeping reports.

· Develop and/or maintain appropriate administrative programs related to offender worker absenteeism.

· Assist in maintenance of work-related documentation, safety &sanitation.

· Assist with supervision over the pick, pack, ship operation with the commissary.

· Assist in completion of monthly payroll reports.

· Assist in daily activities of commissary operation.

· Apply learned coaching methods while directly interacting with offender workers on a daily basis.

· Performs other duties as assigned to include learning other TRICOR operations at Northwest.

Education, Experience and Qualities:

• High School diploma or equivalent required. Associates Degree or higher preferred.
• Warehouse experience Preferred.
• One to Three (1-3) years supervisory experience Preferred.
• Experience working with offenders is a plus.
• Proficient in Excel and other Microsoft Office software.
• Ability to demonstrate people, administrative, communication, and coaching skills and display attention to detail is required.

Key Competencies:

Ethics and Integrity, Time Management, Organizational Skills, Presentation Skills, Critical Thinking, Decision Making, Process Management, Functional/Technical Competency Team Oriented, Detail Oriented, Results Oriented, Customer Focus, Verbal/Written Communication, Problem Solving and Active Listening.

Who we are:

TRICOR is a learning organization using business and industry best practices to carry out its mission. The Vision is the ideal future state, the Mission defines the purpose of TRICOR’s existence, and the core values are the principles that guide our actions. All serve to support the impact TRICOR has on lives.

Vision

After successfully completing the TRICOR program, no participant will return to prison.

Mission

To prepare offenders for success after release.

Core Values

Our actions are guided by the following values. The behaviors listed after each value were among the top ways TRICOR employees felt these values should be demonstrated in our culture and are the embodiment of how we hold one another accountable for living the values daily.

PEOPLE FIRST

CUSTOMER-FOCUSED CULTURE

RIGHT TODAY, BETTER TOMORROW

SELF-SUFFICIENCY

LEAD BY EXAMPLE