Job Summary

We are looking for a motivated and self-driven IT Intern to join our team. The IT Intern will support our in-house IT department in providing technical assistance, maintaining computer systems, and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.

Duties and Responsibilities

• Provide technical assistance to staff on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Monitor system performance and troubleshoot any issues
• Follow established procedures and processes for computer maintenance
• Maintain accurate records in ticketing systems
• Research and recommend solutions for technical problems

Requirements and Qualifications

• Pursuing a bachelor’s degree in information technology
• Knowledge of Windows OS
• Familiarity with hardware and software installation
• Excellent problem-solving and troubleshooting skills
• Strong communication and customer service skills
• Able to work independently and as part of a team