medical office receptionist
Ken Kurtz Physical Therapy and Associates
Williamsville, NY, USA
30+ days ago
Part-time
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This position is part-time hours, 16-25 hours a week. Applicants will need to work a schedule of Tuesday and Thursday 10 am to 7pm and occasional Friday 7am to 4pm.

Medical Receptionist duties

  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintains operations by following policies and procedures, reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Authorization with Insurance companies

Medical Receptionist Skills / Qualifications:

  • Multi-tasking
  • Flexibility
  • Telephone skills
  • Customer service
  • Time management
  • Organization
  • Attention to detail
  • Scheduling
  • Word processing
  • Professionalism
  • Quality focus
  • Insurance Authorization

Education, Experience, and Licensing Requirements:

  • Familiarity with phone systems
  • Previous experience with WebPT, if possible (but not required)
  • Customer Service
  • Computer/Technology/EMR systems
  • Scheduling Patients
  • Medical Terminology
  • Referrals

Job Type: Part-time

Salary: $16.00 - $17.00 per hour

Benefits:

 

  • Flexible schedule
  • Paid time off

 

Healthcare setting:

 

  • Private practice

 

Medical specialties:

 

  • Physical & Rehabilitation Medicine