Join our growing team at BrightStar Care of West Des Moines! BrightStar Care is looking for a self-driven individual who has a passion for coaching and developing others. Our Scheduling Managers have strong leadership and management skills and are the backbone of our homecare operations.

Why BrightStar Care?

• We promote innovative thinking
• Fill your bucket by coaching and developing others
• Ongoing career development training and opportunities

What will my day look like?

• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts and emergencies occur.
• Communicate timely and positively any caregiver changes and updates to the schedules ahead of scheduled time, with the client/family.
• Scheduling and care coverage - supports and uses all technology tools and resources to ensure proper business; schedules staff to meet client care needs and minimize non-billed overtime; ensures on call phone and assigned staff are properly trained and available as needed.
• Supervises, educates and coaches care staff (caregivers and Certified Nursing Assistants), as directed by the Director of Nursing.
• Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar Care.
• Assists the Director of Nursing with assessing the competency of staff to promote quality, continuity and safety of a client's care.

Requirements:

• Associates and/or Bachelor's Degree; may substitute Degree requirement with a combination of education/experience; and a minimum of 2 years' experience in an office setting.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
• Exceptional communication skills, both written and verbal, to interact with customers and internal stakeholders
• Knowledge of HIPAA and healthcare office regulations
• Valid driver's license; valid state required proof of auto insurance.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status or on the basis of disability or any other federal, state or local protected class.

Note: This job description is not exhaustive and may be subject to change or modification at any time.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Work Location: In person