TO APPLY VISIT: CX-CONNECTIONS.COM

About Us:
CX Connections is a dynamic and customer-centric company committed to delivering exceptional products/services and providing the best customer experience. We take pride in our team of dedicated professionals who strive to exceed customer expectations every day.

Position Overview:
We are seeking a passionate and driven Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, interacting with our valued customers and ensuring their needs are met. If you are a people-oriented individual with excellent communication skills and a desire to make a positive impact, we want you on our team. As a 1099 contractor you have the option of servicing 1 or more clients while selecting the schedule that best suits you!

Key Responsibilities:
- Provide exceptional customer service via inbound phone interactions while addressing inquiries, resolving issues, and maintaining a high level of professionalism.
- Maintain thorough knowledge of our products/services and stay updated on company policies and procedures.
- Identify opportunities for process improvement and provide feedback to enhance the customer experience.
- Uphold our company's values and commitment to excellence in all customer interactions


Qualifications:
- Proven customer service experience or related role.
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Empathy and a genuine desire to help customers.
- Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
- Ability to work well in a team and adapt to a fast-paced environment.

TO APPLY VISIT: CX-CONNECTIONS.COM