Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon.

The Opportunity

We are seeking an Admissions Operations & Mail Specialist. The Admissions Operations & Mail Specialist is a critical position responsible for ensuring the timely and accurate processing of admissions inquiries and execution of admissions direct mail. The successful candidate will join a productive enrollment operation.

Key Responsibilities

• Transfer data from paper formats into computer files or database systems using keyboards or optical scanners.
• Retrieve test scores and Common Application inquiries.
• Review data for deficiencies or errors, correcting any incompatibilities and check output.
• Process and disburse incoming mail.
• Investigate returned mail and update information in Slate.
• Coordinate large volume mailings including printing, labeling, and transfer to mail services.
• Inventory all publications and ensure adequate supply.
• Hire, train and supervise student assistants to perform accurate data entry.
• Provide backup for front desk reception and route incoming calls.
• Perform other related duties as assigned

The successful candidate must have a high level of energy and enthusiasm for work and the ability to take initiative. Must show commitment for working as a team member and/or independently as situations require. The successful candidate should possess a strong work ethic along with flexibility and creativity. Strong written and verbal communication skills are required along with the use of technological skills in recruitment. A Bachelor’s degree and at least one year of admissions related experience is preferred.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.