Position:      Clerk I – Public Services

Location:     Ina Thompson Moss Point Library

SALARY/BENEFITS: $19,591.00 with benefits including low-cost health insurance.

WORK HOURS:  37.5-hour work week; at least two evenings a week and alternating every Friday/ Saturday.

Available:      October 1, 2023

Are you passionate about books, sharing information resources, organized by nature, and enjoy interacting with a diverse community of readers? As a Library Clerk, you’ll be an essential member of our library team, assisting with various tasks to ensure smooth library operations and providing exceptional service to library patrons.

If you enjoy working in a collaborative, book-loving environment and are committed to serving the needs of library patrons, we encourage you to apply for the Library Clerk position. Join us in fostering a love for reading and learning within our vibrant community!

A.    MINIMUM QUALIFICATIONS: 

1.               Must be 18 years old or older with high school diploma or equivalent.

2.               One year paid full-time office or public contact work experience.

3.               Computer/ Internet skills.

4.               Ability to place items in correct alphabetical order and numerical sequence.      

5.               Effective written & oral communication skills.

6.               Must be physically capable of standing for long periods, ability to hear, bend, stoop, squat, reach above shoulder level, push/pull, lift and move objects up to 25 pounds on occasion overhead, push and pull library and equipment carts.

7.               Valid driver’s license and transportation.

B.        KNOWLEDGE, SKILLS AND ABILITIES

1.               Ability to learn and apply approved operating policies and procedures to the work environment.

2.               Computer skills and ability to complete library forms and other related tasks.

3.               Ability to guide customers in making materials selection and/or to refer them to the proper staff, department, or other resource to fill their information needs.

4.               Ability to establish and maintain effective working relationships with subordinates, colleagues, superiors, volunteers, and library users.

5.               Ability to answer the telephone and communicate effectively with the public and co-workers in a pleasant and clear manner.

6.               Ability to learn to operate library equipment including, but not limited to the automated library system, photocopier, telephone, computer hardware/software, TV, DVD, movie equipment, etc.

7.               Knowledge and skills needed to train library users to successfully access public computers, the on-line public access catalog (OPAC), Internet and other reference and information resources.

C.        DUTIES AND RESPONSIBILITIES

1.               Staff the public service desk, answering telephone and in-house requests for information from customers of all ages.

2.                Assist customers in the selection of needed materials and the location of various information resources.

3.               Perform tasks related to patron registration and automated circulation, intra/interlibrary loan, holds, reference services, and other public services and routines.

4.               Assist customers using the OPAC and other bibliographic tools required for access to the collections, resources and information services of the Branch Library and the System.

5.               Assist customers in use of the public computers/software, resources/equipment housed in the library.

6.               Maintain collections through weeding, shelf reading, and shelving as directed.

7.               Stay up to date on adult best-sellers and widely read areas of adult fiction and non-fiction literature; develop a cursory knowledge of children’s literature. Recommend titles for purchase to the Branch Manager.

8.               Serve as “Person-in-Charge” (PIC), as required by duty schedule.

9.               Assist with the preparation of various programs, displays and exhibits.

10.            Handle patron behavioral and other problems, patron complaints and emergencies in accordance with policies set forth when serving as PIC.

11.            Review and understand all policies, procedures, and training manuals as may be developed, including personnel policies, public services, etc.

12.            Provide courteous, friendly and energetic service at all times.

13.            Attend Branch and System meetings and training programs, including those involving overnight travel, as required.

14.            Other duties as required.

The absence of specific statements of duties does not exclude those tasks from the position if the work is necessary for the efficient operation of the Branch or the System.

The position of Clerk I: Public Services/Youth Services (F/T Salaried) is classified “non-exempt” under the provisions of the U.S. Fair Labor Stands Act Amendments of 1985.

The employee holding this position is subject to an initial six-month probationary period. Employees will receive performance evaluations conducted by the Branch Manager periodically during this period. Thereafter, performance evaluations are conducted annually by the Branch Manager and reviewed by the Library Director.

APPLICATION PROCESS

Go to ------------ under “Employment Opportunities” to download an application.

Please send your application and resume, and a letter of interest to Human Resources by email: HR@------------ or USPS to Jackson George Regional Library System, attn. Human Resources, 3214 Pascagoula Street, Pascagoula, MS 39567.

AN EQUAL OPPORTUNITY EMPLOYER