Job description

Position Overview: We are seeking a highly organized and motivated Assistant Rental Manager to join our team at Jean Knapp Rentals. As an Assistant Rental Manager, you will play a crucial role in ensuring the efficient and effective management of our rental properties with a mixed portfolio of both Long-Term and Short-Term rentals. Your primary responsibilities will involve assisting the Rental Manager in various tasks related to tenant & guest relations, leasing, and administrative duties.

Key Responsibilities:

• Tenant Relations: Assist in managing tenant/guest inquiries, concerns, general questions, and requests in a timely and professional manner. Address tenant complaints and coordinate necessary actions to resolve issues promptly.
• Leasing Activities: Collaborate with the Rental Manager to facilitate the leasing process of rental properties.
• Property Maintenance: Work closely with homeowners, cleaners, and guests to ensure that properties are well-maintained and in compliance with safety and habitability standards.
• Lease Administration: Assist in preparing and ensuring completion of lease agreements and other related documents. Maintain accurate and organized lease records, tenant profiles, and other important documentation.
• Rent Collection: Support rent collection efforts by ensuring tenants are aware of payment due dates, sending reminders, and following up on overdue payments as necessary.
• Marketing and Advertising: Utilize and create strategies for advertising vacant units. Assist in creating attractive property listings, online marketing campaigns, and social media updates to attract prospective tenants.
• Inspections: Assist in conducting move-in and move-out inspections, documenting the condition of rental units, and addressing any necessary repairs or cleaning concerns.
• Administrative Tasks: Perform various administrative duties, including maintaining accurate records proper organization of files.
• Tenant Communication: Maintain open lines of communication with both prospective, current, and past tenants, keeping them informed about property-related matters and upcoming events.
• Homeowner Communications: Effectively and efficiently communicate with homeowners regarding property-related matters, guest feedback, performance, and status updates on the property.

Qualifications:

• High school diploma or equivalent; associate or bachelor's degree in property management, business, or a related field is a plus.
• Previous experience in real estate, customer service, hospitality, and or front desk work desirable.
• Strong organizational and multitasking skills, with excellent attention to detail.
• Effective communication and interpersonal skills to interact with tenants, homeowners, and a variety of vendors.
• Proficiency in basic computer software, including MS Office 365 and Excel.
• Knowledge of local landlord-tenant laws and regulations is beneficial.
• Ability to work independently as well as within a team environment.
• Problem-solving skills and the ability to handle challenging situations with professionalism.
• SATURDAYS REQUIRED FROM MAY 15TH - SEPT 15TH

Compensation: Starting pay is $20/hour. Saturdays are required from 10am – 4pm. Weekday schedule flexible.

Application Process: Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and interest in the position. Interviews will be conducted with selected applicants.

Jean Knapp Rentals is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Types: Part-time 

Salary: From $20.00 per hour