Job description  for Night Auditor 11pm - 7am:

Duties:

• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates.
• Welcomes guest by greeting, answering questions, responding to requests.
• Registers guest by obtaining or confirming room requirements, assigning room, obtaining information and signatures, issuing guest room keys.
• Establishes payment by verifying credit cards or obtaining cash.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Provides concierge duties to guest by answering any inquiries regarding hotel and other services guest may require, such as entertainment, shopping, business, and travel.
• Makes reservations, checking availability, confirming requirements, getting complete guest information and payment.
• Contributes to team effort by accomplishing related results as needed.
• 3rd shift will need to do nightly audit, double check billing on rooms is correct anc fix any errors there may be, process checkout payments, email or place receipts under doors of check out guest.