We are seeking a Virtual Call Center Agent to join our team! Empower yourself with full control over your time and money, prioritizing what truly matters. You will be responsible for helping customers by providing product and service information and resolving technical issues. You will also work for top brands like Peloton, Louis Vuitton, Carnival Cruises, and more!

Responsibilities:

-Handle customer inquiries and complaints
-Provide information about the products and services
-Troubleshoot and resolve product issues and concerns
-Document and update customer records based on interactions
-Develop and maintain a knowledge base of the evolving products and services
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Qualifications:

-Must be at least 18 years old
-Must pass a skill assessment and background check
-Must have a computer device
-Headset or headphones with microphone attachment
-A strong, stable internet connection
-A quiet work area
-Previous experience in customer service, sales, or other related fields
-Ability to build rapport with clients
-Ability to prioritize and multitask
-Positive and professional demeanor
-Excellent written and verbal communication skills