Administrative
ProntoTrak
Canton, GA, USA
30+ days ago
Full-time
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PLEASE SUBMIT A CURRENT RESUME AND THEN CALL --------- TO SCHEDULE AN INTERVIEW

ELECTRONIC MONITORING SUPPORT SPECIALIST/FULL-TIME/CANTON, GA

HOURS MONDAY - FRIDAY 8:30 am - 5:00 pm – WILL ALSO BE INCLUDED IN A ON-CALL ROTATION ONE WEEK EACH MONTH.

$17.00/hour

This position is responsible for the financial aspect of client accounts. This requires contacting clients for payment on past due accounts and mailing out arrearage letters. Will take steps to end monitoring and will close out cases due to non-payment. Will post credit card deposits and process the end of day deposit.

Will install, remove, and perform maintenance on GPS and Alcohol equipment both in and outside the office and clean equipment.

Answer telephone and route calls as needed with an emphasis on providing excellent customer service.

This position works closely with GPS and Alcohol vendors, participants, courts, probation officers, detention centers and other law enforcement.

A benefits package including paid time off, holiday pay, medical, dental, life, and a 401K plan is available after a waiting period of 60 days.

Experience with QuickBooks, Office 365 and Spanish is a plus.

Applicant must be at least 21 years of age and be a high school graduate.

If you are selected for this position, you will be required to provide proof of education, a credit report, a driving record and a criminal history report. Do not apply if you have a criminal history or arrest record. You will also be drug tested as we are a drug free workplace.

ProntoTrak is an Equal Opportunity Employer. ProntoTrak does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications and business needs.

COVID-19 considerations: We have put procedures in place to protect our customers and employees.

Job Type: Full-time

Salary: $17.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
10 Paid Holidays