Customer Service
Sun Country Sports Center® is accepting applications for part-time front desk & customer service staff with weekend availability. Sun Country is a multi-program family and youth sports center that offers childcare programs as well as classes and competitive teams in gymnastics, dance, rock climbing, swimming, karate, ninja.
Job Description
Position Title: Office/Front Desk (please select this position on your application)
Department: Front Desk / Customer Service
Reports to: Office Department Leader, Directors of Operations
Position Level: Part Time Staff Member
FLSA Status: Non-Exempt
The staff member will perform a variety of customer service and organizational tasks. Duties include answering customer questions over the phone and in person, processing program enrollments, taking payment, and providing customer service for all Sun Country programs at our West location.
Part-time schedule. Sun Country is open 7 days per week, and this position requires weekend availability.
Essential Job Functions
Communicates clearly with customers and employees via email, phone & in person
Works assigned schedule, including weekends
Maintains current filing system
Processes program enrollments
Manages accounts payable
Performs other duties as assigned by Department Leaders and Directors of Operations
Knowledge, Skills and Abilities
Knowledge of customer service best practices
Skill in speaking, reading comprehension and active listening in the English language
Skill in complex problem solving, evaluation of options and implementation of solutions
Skill in operating office and technological equipment and software, including cloud-based database systems and Microsoft Office applications
Ability to work independently toward personal and organizational goals
Ability to learn fundamentals of all sports and programs offered
Ability to follow oral and written instructions
Ability to complete multiple tasks at once
Ability to organize daily activities and to work as a team player
Education, Experience and Certification
Required:
High School Diploma
Level 2 fingerprint background screening (within 2 weeks of hire)
CPR / 1st Aid / AED certification (within 30 days of hire)
Preferred:
Previous professional experience in accounting, customer service, and professional use of Microsoft Windows and Office applications
Associates or Bachelor’s degree in recreation, sports management, childcare or related fields
Previous experience in gymnastics or sports administration
Physical Requirements
Seeing: Must be able to see well enough to read from a computer screen and written reports
Hearing: Must be able to hear well enough to communicate with customers and employees in a loud gym setting
Hand Function: Must be able to write, type and use technological office equipment
Stooping/Kneeling: Must be able to stoop or kneel to pick up files and access drawers near to the floor
Standing/Walking: Must be able to move about the facility and walk at a fast pace for up to 1 minute over varying levels of gym flooring in an emergency
Lifting: Must be able to lift up to 20 pounds
Working Conditions
Normal working conditions absent extreme factors. Offices are located inside our multi-sport facility, and is a fast-pace, dynamic work environment. Sun Country is open 7 days per week, excluding major holidays, and provides customer service anytime business is open.
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Culture and Values
Sun Country Sports Center® has been a family-owned Gainesville area business for over thirty years. We are a multi-program family and youth sports center whose mission is for every person to feel better about themselves when they walk out of our doors than they do when they walk in. Our core values are safety, caring, sports and community.
Application Instructions
Sun Country is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement, and the individual is unable to perform the essential functions of the position with reasonable accommodations.
To apply, please click the link below. Upon individual request, we will endeavor to remove any barrier to the application process to accommodate those candidates with disabilities. Candidates without computer access may apply in person at our main office, where a computer will be provided.
Compensation: $12 – $17 per hour based on education and related experience
Remote Available: No
Job Location: 333 SW 140th TER, Jonesville, FL 32669
Click visit our website to Apply Now
Job Description
Position Title: Office/Front Desk (please select this position on your application)
Department: Front Desk / Customer Service
Reports to: Office Department Leader, Directors of Operations
Position Level: Part Time Staff Member
FLSA Status: Non-Exempt
The staff member will perform a variety of customer service and organizational tasks. Duties include answering customer questions over the phone and in person, processing program enrollments, taking payment, and providing customer service for all Sun Country programs at our West location.
Part-time schedule. Sun Country is open 7 days per week, and this position requires weekend availability.
Essential Job Functions
Communicates clearly with customers and employees via email, phone & in person
Works assigned schedule, including weekends
Maintains current filing system
Processes program enrollments
Manages accounts payable
Performs other duties as assigned by Department Leaders and Directors of Operations
Knowledge, Skills and Abilities
Knowledge of customer service best practices
Skill in speaking, reading comprehension and active listening in the English language
Skill in complex problem solving, evaluation of options and implementation of solutions
Skill in operating office and technological equipment and software, including cloud-based database systems and Microsoft Office applications
Ability to work independently toward personal and organizational goals
Ability to learn fundamentals of all sports and programs offered
Ability to follow oral and written instructions
Ability to complete multiple tasks at once
Ability to organize daily activities and to work as a team player
Education, Experience and Certification
Required:
High School Diploma
Level 2 fingerprint background screening (within 2 weeks of hire)
CPR / 1st Aid / AED certification (within 30 days of hire)
Preferred:
Previous professional experience in accounting, customer service, and professional use of Microsoft Windows and Office applications
Associates or Bachelor’s degree in recreation, sports management, childcare or related fields
Previous experience in gymnastics or sports administration
Physical Requirements
Seeing: Must be able to see well enough to read from a computer screen and written reports
Hearing: Must be able to hear well enough to communicate with customers and employees in a loud gym setting
Hand Function: Must be able to write, type and use technological office equipment
Stooping/Kneeling: Must be able to stoop or kneel to pick up files and access drawers near to the floor
Standing/Walking: Must be able to move about the facility and walk at a fast pace for up to 1 minute over varying levels of gym flooring in an emergency
Lifting: Must be able to lift up to 20 pounds
Working Conditions
Normal working conditions absent extreme factors. Offices are located inside our multi-sport facility, and is a fast-pace, dynamic work environment. Sun Country is open 7 days per week, excluding major holidays, and provides customer service anytime business is open.
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Culture and Values
Sun Country Sports Center® has been a family-owned Gainesville area business for over thirty years. We are a multi-program family and youth sports center whose mission is for every person to feel better about themselves when they walk out of our doors than they do when they walk in. Our core values are safety, caring, sports and community.
Application Instructions
Sun Country is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement, and the individual is unable to perform the essential functions of the position with reasonable accommodations.
To apply, please click the link below. Upon individual request, we will endeavor to remove any barrier to the application process to accommodate those candidates with disabilities. Candidates without computer access may apply in person at our main office, where a computer will be provided.
Compensation: $12 – $17 per hour based on education and related experience
Remote Available: No
Job Location: 333 SW 140th TER, Jonesville, FL 32669
Click visit our website to Apply Now
