Furniture Solutions Network
High Point, NC, USA
30+ days ago
Contractor
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5 yrs experience working with wood furniture, leather, fabric & upholstery preferred
Are you looking for that next great job? What about that next great career? If you enjoy repairing furniture, taking ownership of your workday, providing superior service, and getting compensated at the top of the pay scale in the industry, then this is for you!
Compensation: Our current technicians make between $60,000 and $130,000+ per year. You control your earning potential.
Who we are:
Furniture Solutions Network (FSN) is the industry leader in furniture repair! We primarily provide our services to stores and manufacturers in commercial and residential markets.
To learn more please check out our website at ------------
Key Tasks and Responsibilities:
Repairing furniture to as new condition in customers' homes may also include some warehouse repairs
Develop and maintain customer accounts in a specified territory including customer communication, completion, and closing of repair reports and work orders
Inspect areas for work and receive approval for repairs, repair all approved work
Prepare invoices for all service orders
Investigate and solve customer problems
Track and maintain an inventory
Skills and Attributes:
Professionalism, confidence, and positive energy while working in our customers' homes
Able to communicate well with customers to service and repair warranted items
Ability to work independently
Inspect, repair and evaluate customer service repairs
Organize and manage time independently
Able to schedule and route calls
Wood repairs including burn-ins & wood graining
Leather repairs including scuffs, holes, and tears
Upholstery repairs including structural/mechanism replacements
Excellent time management skills and attention to detail
Be detailed, clear and precise when writing reports
Able to take clear photos (they need to tell a story)
Able to cover a two-hour radius from your home base
Ability to work well without any day-to-day supervision
Strong attention to detail
Good customer service and problem solving skills
Requirements:
Meet our background and driving record requirements
Carry business liability insurance
Accountable for commitment to FSN policy requirements
Maintain and supply own service repair vehicle
Wear ID Badge
Must be able to color match
Must be agile; able to frequently stand and walk, enter and exit vehicles, boats, RVs, etc. with ease.
Able to work mostly M-F and at least every other Saturday. Additional hours may be required to complete a task.