Job Summary

The Housekeeping Supervisor assists in supervising housekeeping operations and team members. The Housekeeping Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

• Performs all duties of a Housekeeping Attendant
• Ensures all guests are provided superior room and public area cleanliness
• Assists in supervising housekeeping team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
• Ensures the compliance of health and safety standards
• Assists with monitoring and upholding procedures for control of supplies and keys
• Maintains knowledge, skills, and abilities needed?to perform any position in the department
• Maintains accurate lost and found log and upholds related policies and procedures
• Handles chemicals and cleaning supplies with care and in accordance to standards
• Operates commercial laundry and cleaning equipment
• Performs additional responsibilities as assigned by leadership

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Strong leadership and a professional image
• Conduct work-related functions in a professional manner