Location: Hyannis, MA 02601
Contract Duration: 31 Weeks
Shift: Day Shift
Schedule: 40 hours/week (8-hour shifts)

"Navitas Healthcare, LLC" is seeking a detail-oriented and patient-focused Patient Service Technician (Phlebotomist) to support laboratory operations in a multi-site healthcare environment. This role is responsible for accurate specimen collection, processing, and data entry while delivering exceptional patient care and maintaining compliance with all regulatory standards.

• Provide high-quality customer service to patients, healthcare providers, and staff
• Perform blood collection procedures including venipuncture, finger sticks, and heel sticks
• Collect throat swabs and instruct patients on proper at-home specimen collection (e.g., stool, 24-hour urine)
• Process specimens, including centrifugation, separation, and proper storage/transport conditions
• Accurately enter patient demographics and physician orders into the Laboratory Information System (LIS)
• Ensure compliance with HIPAA and medical necessity requirements
• Communicate effectively with providers regarding specimen quality and test results
• Troubleshoot specimen-related issues and escalate when appropriate
• Perform mobile and stat collections at patient homes, nursing facilities, and physician offices
• Participate in on-call rotation as needed
• Maintain inventory and ensure adequate supply levels
• Ensure cleanliness, safety, and organization of work areas
• Open and close laboratory collection sites as assigned
• Collaborate across multiple laboratory locations as required

• Proficiency in venipuncture and specimen collection techniques
• Strong attention to detail and accuracy in data entry
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and professionalism
• Flexibility to work across multiple locations
• Basic knowledge of laboratory procedures and compliance standards

• High School Diploma or equivalent – Required
• Completion of a phlebotomy training program or equivalent work experience – Required

• Valid U.S. Driver’s License – Required
• Acceptable driving record – Required
• Completion of Driver Safety Training Program – Required
• Medical Terminology competency – Required
• Phlebotomy Certification – Preferred
• Basic computer skills (Microsoft Office) – Preferred

For more details contact at ------------ or Call / Text at ---------.

About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.