Client Account Representative
Start Club Corp
Culver City, CA, USA
4 days ago
Full-time Onsite
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About Us

Start Club Corp partners with organizations to develop strategic marketing initiatives that strengthen brands, engage audiences, and support sustainable growth.

Job Summary

We are seeking a customer-focused Client Account Representative to build strong client relationships and provide outstanding account support. This role is ideal for individuals who enjoy helping customers, maintaining professional relationships, and contributing to a positive customer experience.

Responsibilities
  • Build and maintain positive relationships with clients.
  • Assist clients with account-related questions and service requests.
  • Provide accurate information about products and services.
  • Understand client needs and recommend appropriate solutions.
  • Resolve routine client concerns in a professional and timely manner.
  • Support client satisfaction and account retention initiatives.
  • Collaborate with team members to achieve service objectives.
  • Follow company policies and customer service standards.
  • Participate in ongoing training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Excellent customer service and relationship-building abilities.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work independently and as part of a team.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.