Sales, Service, & Management
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Location: Houston, TX, United States
University: Lone Star College/University of Houston Downtown
Major: Business Administration-Marketing

Sales, Service, & Management

PROFILE
Highly motivated individual with valuable experience in business sales, marketing, and management. Have taken on management responsibilities within multiple organizations that require team leadership, multitasking, and communication skills within high-pressure environments.


PROFESSIONAL EXPERIENCE
Director of Sport Performance, Genesis Athletic Performance; Houston, TX — 2016 — Present
Lead role in developing, planning, and implementing strength and conditioning programs for all levels of athletes for Genesis Athletic Performance. Held continuing educational efforts for training staff. Have coached and trained roughly 100 athletes since joining Genesis Athletic Performance staff.
Run social media accounts for Genesis Athletic Performance.
Work with owners to develop and implement marketing strategies.
Have a 85% successful close rate with new membership sign ups.

Strength & Conditioning Coach, Genesis Athletic Performance; Houston, TX — 2015-2016
Worked with team of trainers under Director of Sports Performance at Genesis to learn basics of strength and conditioning for youth and high school athletes.
Assistant Trainer for Langham Creek Baseball strength and conditioning program.

Customer Service Representative, Enterprise-Rent-A-Car; Houston, TX — 2015-2017
Development of proper sales techniques and problem-solving skills. Participated in marketing efforts towards company’s referral sources. Going on business to business services and sales meetings and calls. Fleet management and maintenance.
Consistently in top 25% of sales performance in Houston area.
Consistently in top 10% of customer satisfaction in Houston area.

Sales Management Intern, Enterprise-Rent-A-Car; Houston, TX — 2013-2015
Developed working knowledge of daily operations. Handing telephone and walk-in inquiries. Open and close rental contracts/check in returned vehicles.
Top 10% in sales performance amongst interns in Houston area.
Top 25% in sales performance in Houston area.

Intramural Supervisor, Trinity University; San Antonio, TX — 2011-2013
Aid in the management and organization of on campus intramural events. Provide routine assistance for the following: set up and take down of events, schedule and payroll for referees, contact and follow up with participating members via phone and email. Held marketing and promotional events for intramural sports.


EDUCATION
Lone Star College; Houston, TX — Business Administration, Present
Trinity University; San Antonio, TX — Business Administration, 2010-2013

sales, service, management, marketing