Clerical
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Location: Houston, TX, United States
University: University of Houston-Downtown
Major: Criminal Justice

Clerical

PROFILE

Caring, Compassionate, Mature, and Outgoing 23 year old Criminal Justice Major seeking to be a step ahead to her goal setting career. Strong analytical skills as well as strong minded who is capable of assessing conditions and implementing appropriate resolutions. Have many experience in resolving problems over the phone as well as assisting people with making sure they get all the help needed. No experience in business settings but was Office Manager in my Junior and Senior year of High School. Possesses a High School Diploma and Associates while currently aiming for my Bachelor’s of Science degree which is to be completed this year at UHD.

EXPERIENCE

Photographer/manager, image shots, Houston, Tx -April 2013-DECember 2015

¥ Managed the business while assisting my fellow employers with their concerns pertaining to the work.
¥ Handled phone call complaints in orderly and professional fashion as well as other business calls.
¥ Handled all financial responsibilities in the store.
¥ Maintained the store in a well obtained photography style.
¥ Created presentations including video and texted effects for enhanced understanding.
¥ Analyzed department document for appropriate distribution and filing.
¥
Counselor/assistant lead, Kidventure, houston, tx — August 2014-July 2015

¥ Organized and executed daily activity schedules.
¥ Reviewed emergency contacts, special instructions and expected codes to be presented when return time to parents and departure.
¥ Provided continuous supervision to children during indoor and outdoor activities.
¥ Created and maintained safe learning and playing environments for the children.

Shift Leader, Menchies, Houston tx – october 2015 – december 2015
¥ Knew all team member duties and positions.
¥ Made people smile.
¥ Ensured all team members greeted guests with eye contact, smiles, and a polite Menchie’s welcome.
¥ Maintained a clean store during shift.
¥ Maintained quality food products and ensured all products were available to guests.
¥ Responsible for educating, coaching, and developing team members.
¥ Ensured the team was following all cleaning and sanitation procedures.
¥ Upheld proper cash handling standards and procedures are at all times.
¥ Responsible for cash in the building, especially when.
¥ Able to lift 50lbs, stand for long periods of time, and repeated motion.


EDUCATION

¥ Northside High School- High School Diploma –June 2012
¥ University of Houston- Downtown- Bachelor of Science/Criminal Justice, August 2012- to present
SKILLS
¥ Project Management
¥ Self-motivated
¥ Strong verbal communication
¥ Powerful negotiator
¥ Team Leadership
¥ Data management
¥ Extremely Organized
¥ Conflict resolver
¥ Risk management processes and analysis
¥ Criminal Law Knowledge
¥ Intermediate MS Office Tasks


REFERENCES

Selena Potter
Former Coworker/ Employer
(713) 298- 3433

Sarah Tejada
Former Coworker
(832) 537 - 5517

Yvette Garcia
Former Manager
(832) 488 -9569

Robert Kensington
Former Manager
xxx-xxx-xxxx

Clerical