Savvy Business Administrative, Writing & Child Care Professional
San Diego State University, San Diego, CA
Bachelor of Science Degree, August 2009
Major: Business Administration (Management)
Minor: Africana Studies
Study Abroad (Spanish Immersion)
Instituto de Cultura y Lengua Costarricense, Costa Rica
SKILLS & QUALIFICATIONS
+ Certified Secondary Spanish Proficiency
+ Proficiency in Microsoft Office Suite 2010; Typing Ability: 70 wpm
+ Results and detail oriented, resourceful, and innovative
+ Works well under pressure in individual and group settings
+ Effective oral and written communications
+ Excellent level of professionalism and interpersonal skills
+ High level of patience, integrity, efficiency, and leadership skills
Self-Employed, Spring, TX (Remote)
Freelance Writer & Virtual Assistant, January 2016 – Present
+ Provide excellent writing services to include proofreading, editing, article, blog writing & re-writing, and the ghostwriting of speeches, biographies, songs, and books.
+ Exercise outstanding communication skills in-person and virtually with clients.
+ Assist with calendar scheduling, organization and compilation of project notes in various formats such as audio, visual, electronic, handwritten, and typed.
+ Provide coaching services to assist aspiring authors with publishing goals.
+ Conduct interviews and research. Engage in writing sessions as necessary for project completion purposes. Create project timeline and adhere to set deadlines.
Self-Employed, Dallas & Houston, TX
Professional Nanny, April 2016 – Present
+ Assist local and international families with transition after relocation.
+ Provide live-in and live-out childcare for single and dual parent homes, as well as supervised visitations for estranged parents.
+ Provide around-the-clock meal preparation services, laundry, house cleaning, homework help, activity planning and scheduling, transportation, overnight care, and event chaperoning.
+ Adhere to client’s daytime, naptime, bedtime and eating schedule, and remain flexible to impromptu changes.
+ Teach Spanish to toddlers in the home, build trust and remain a positive role model for the children.
Self-Employed, San Diego, CA
Freelance Figure Model, May 2010 – November 2016
+ Exercise creative thinking and flexibility to perform unique still poses ranging from 2 to 20 minutes each for a contemporary weekly drawing workshop.
+ Take relaxed positions displaying attitudes that tell a story.
+ Select appropriate wardrobe, color, and design to assist artists in the creation of vibrant art productions.
Meet Your Gig, Flower Mound, TX (Remote)
Contract Resume Writer, March 2015 – June 2016
+ Provided virtual writing assistance to small business owner building a professional resume writing company.
+ Efficiently interpret, dissect, and organize materials and survey responses to create a concrete writing piece.
+ Participate in team meetings and training exercises via conference calls, embracing constructive criticism and feedback regarding submitted work.
Kilpatrick Townsend & Stockton LLP, San Diego, CA
Intellectual Property Legal Secretary, April 2014 – October 2015
+ Provide highly confidential administrative support to a combination of several timekeepers including, but not limited to Partners, Counsel, Associates and Patent Agents within the IP prosecution team.
+ Transcribe, draft, and review various documents and correspondence, memorandum, status reports, project work, and other frequent client communication. Review, draft, and accurately proofread USPTO documents and filings.
+ Oversee attorney calendars, including calendar entries regarding U.S. and foreign patent office actions, responses and deadlines. Prepare billing attorney pro formas for review, process new client/matter forms and conflict checks. Coordinate with Docketing department for processing of physical and electronic file in-take and transfers.
+ Act as a liaison for internal and external attorneys, clients/inventors, and manage administrative functions. Work collaboratively with the IP prosecution team and provide coverage for fellow team members, and training to new team members as necessary.
Kilpatrick Townsend & Stockton LLP, San Diego, CA
Administrative Receptionist, July 2012 – April 2014
+ Represent firm with an outstanding level of professionalism. Preserve a positive and comforting atmosphere for clients and guests. Provide excellent internal and external customer service through various methods of communication. Handle all property management and service requests. Work cooperatively with various vendors. Deliver, stamp, sort and log incoming mail, checks, and facsimiles as necessary.
+ Work diligently in inventory control, maintain office by managing conference rooms and library reservations, and assure catering is provided as necessary in consideration of dietary needs for scheduled in-house and impromptu meetings and events as well as executing them.
+ Create and execute attorney expense reports as needed. Assist in office design research and development. Provide aid to Records staff in U.S. and Foreign (physical and electronic) file intake processing for current and new recruit/transfers according to firm docketing procedures.
+ Daily assist Office Manager in operations and legal secretaries with overflow as needed with tasks such as scheduling travel and business arrangements, annual budget requests and contribution logs, trial and deposition preparation, maintaining business contacts, meetings, seminar, and conference preparation and organization for attorneys and patent agents. Administratively assist with attendance requests and collecting payment for various events held on behalf of Federal Bar Association.
Luck Stone Corporation, Manakin-Sabot, VA
Sr. Central Order Management & Dispatch Specialist, October 2011 – May 2012
+ Daily use of multiple monitors and software applications such as: Microsoft Outlook, Office Communicator, Microsoft MapPoint, Avaya telephone system, TapitNova recording software, Company Intranet, LOGIQ, CRM Software, and Shift Planning for order management, quotes and calculations to best meet customers’ needs.
+ Worked collaboratively on a team with little to no supervision.
+ Proactively conducted and attended meetings, executed and met deadlines as necessary.
+ Taught beginner Spanish courses to aid associates in bilingual customer interaction.
+ Attended company classes such as Self Awareness and Giving and Receiving Feedback for job-related and individual growth.
+ Served as a member on the volunteer committee.
FMS Events & Reunions, Midlothian, VA
Event Planning Extern, September 2011 – May 2012
+ Assisted with marketing management: advertising, promotions, public relations, and sales.
+ Assisted with event budgeting, planning, and procurement when necessary.
+ Performed administrative duties including but not limited to: filing, typing, phone support, creating and editing MS Office Suite documents and spreadsheets.
+ Co-hosted events such as weddings, class reunions, corporate parties, etc.
Promise Charter School, San Diego, CA
Department Aide, February 2011 – August 2011
+ Served as an Instructional Aide and classroom substitute for K-8 charter school. + Served as a chaperone, parent/teacher conference translator, and bilingual test proctor.
+ Served as school office Receptionist performing various administrative tasks.
+ Provided information desk and telephone support when needed.
+ Participated in problem solving and correspondence development.
Home Depot, Lemon Grove, CA
Retail Sales Cashier, March 2006 – February 2011
+ Practiced professional cashier etiquette in-person and on the phone in both English and Spanish to provide outstanding service with internal and external customers.
+ Expedited customers through store’s front end, returns and garden center efficiently.
+ Assisted with training new employee hires and participated in shrink prevention activities.
+ Successfully resolved issues and completed necessary duties with little to no supervision.
+ Received over 10 “Homer Awards” (Platinum) for outstanding work ethic.
virtual assistant, personal assistant, nanny, writing, editing, administrative assistant