Admin assistant
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Location: Dallas, TX, United States
School: North Dallas
Major: Business

Admin assistant

To become a part of a dynamic organization in which I can learn, grow,
and build a career utilizing my excellent customer service, problem solving and
interpersonal skills.

Skills: MS Word, MS Excel, MS PowerPoint, MS Office, Internet, leadership skills,
(50wpm) typing skills, data entry, cash register, clerical, inbound and
outbound calls and sales, telemarketing, payroll, Quality analyst.

Professional Experience:

United Healthcare, Richardson, Tx
August 2015 to March 2016
Insurance agent (contract)
Received inbound calls and outbound calls
Provided assistance to customers in regards to insurance plans
Take payments and billing assistance
QA outbound calls to providers offices

PFS Web, Dallas, TX
November 2014 to March 2015
Call Center Representative (contract)
Received and conducted inbound and outbound calls
Provided Customer service by assisting customer with processing and tracking of orders
Proficient with data entry, and account management

Arbonne International, Addison, TX
February 2013 to August 2014
Administrative assistant (contract)
Route inbound calls to correct dept, general clerical duties
Assisted with special projects, commission, payroll, and scheduling appointments
Utilized Microsoft Office programs to assist with data entry

Novo 1, Fort Worth, TX
October 2012 to February 2013
Customer Service Representative (contract)
Conducted heavy data entry as well as insurance verification
Handled a heavy load of inbound and outbound calls

APR Consulting, Carrollton, TX
June 2010 to September 2012
Administrative assistant
Received inbound calls, operated multi line phone
Clerical duties; faxing, copying, scheduling meetings
Utilized Microsoft Office programs to assist with data entry

North Dallas High School, High School Diploma – Dallas, TX

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