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Location: Boise, ID, United States
School: Stevens-Henager College
Field of Study: Business


Professional Summary:
Business professional with the experience in building exceptional customer service and strong client relations focused with the ability to meet deadlines through diligence and hard work.

• Accurate and efficient filing skills
• Strong computer usage skills such as Microsoft Office, including Word, PowerPoint, and Excel
• Keyboarding/ type 60WPM
• 2 years of excellent customer service experience
• Organize QuickBooks
• Review invoices and statements
• Verify accuracy in accounting
• Contribute to a Project Management Team
• Apply understanding on income tax preparation

Recruiter Eworks July 2015- Present
• Generate research content for the entertainment industry
• Conduct surveys on upcoming movies
• Develop incentives for respondents
• Create opinion research to determine public attitudes on a variety of issues
• Obtain data to design surveys and access consumer preferences
Customer Service Representative Teleperformance- AT&T December 2014-January 2015
• Provided Customer Service to AT&T
• Solved issues with AT&T Customers
File Clerk Vial Fotheringham February 2013-July 2013
• Assisted in other office duties as instructed
• Created and maintained file index
• Prepared Documents for Civil Litigation Cases

Operator 1 -Hewlett Packard Adecco Technical February 2007- January 2009
• Provided customer service to HP printer customers
• Developed HP printers in various testing environments
• Assisted HP engineering team to identify and resolve printer quality issues
• Conducted HP test data that is of excellent quantity, quality, processed correctly, that was on time and under budget
Bachelors of Science- Business Administration with an emphasis in New Media and Marketing- Boise, ID 3.26 GPA Dean’s List May 2014-Present

Associates of Science- Paralegal Brown Mackie College- Boise, ID July 2009- December 2011

Marketing, Accounting