An ambitious and innovative professional with a proven track record of closing deals and exceeding company expectations. Customer focused and adaptive, probing customers metrically, yet inconspicuously, determining their needs and offering a personalized solution. Dedicated and punctual team player who seek opportunities to contribute to the team’s success.
2017 to Present Priority Payment Systems Alpharetta, GA
• Work with business owners to provided commercial loans from $5,000 to $2MM.
• Year-to-date sales exceeds $1.8MM.
• Consistently ranked within the top 3 among my peers.
2015 to 2017 Mattress Firm Norcross, GA
• Achieved budget goals 7 out of the 8 months as store manager.
• Increased sales ticket average by 34% from $657 to $987.
• Introduced new marketing strategy increasing foot traffic by 35%.
2012 to 2015 Life Wireless Communications Marietta, GA
• Supervised up to 25 employee during a typical shift.
• Implemented training course for new hires – speeding return on investment.
• Decreased Call Center employee turnover rate by 45%.
2010 to 2012 Shelf Genie Marietta, GA
Sales Lead Generator
• Achieved an average customer satisfaction rating of 95%.
• Received company’s highest performance award for 2011.
• Contributed to a 12% sales increase in 2011.
2005 to 2009 Savannah State University Savannah, GA
• B.S., Political Science
• Graduated Cum Laude
• Data Entry/Records Management
• Multiline Phone Use
• MS Word, Excel and Access