PROFILE
Driven and self-motivated professional seeking full time employment. Strong ability to multi-task and a desire to work in a fast-paced environment. Excellent organizational, coordination, and communication skills. Flexible with hours/days needed.

EDUCATION
Pepperdine University
Masters of Arts in Clinical Psychology, 09/2005 – 06/2009

San Diego State University
Bachelors of Arts in Psychology, 08/2001 – 05/2005

PROFESSIONAL EXPERIENCE
Bank of America ▪ Westlake Village, CA
Quality Monitoring Representative, 08/2009 – present
▪ searches through loan files for critical documents
▪ prepares loan files for Underwriter review
▪ assists with organization and execution of tax transcript requests to the IRS
▪ sends out verifications to various businesses and individuals
* regularly exceeds daily loan quota
* assists co-workers in training
* assists manager with loan file searches and identifying missing documentation

Nadel & Associates ▪ Westlake Village, CA
Executive Assistant, 04/2006 – 08/2009
▪ assistant to attorney and paralegals in law firm
▪ responsible for accounts receivable, accounts payable, and collections
▪ scheduled client appointments and court appearances
▪ organized client files for court appearances
▪ documented closed files for archiving purposes
▪ oversaw a multi-line telephone system, various email accounts and fax line
▪ drafted correspondence, memos, discovery documents, and various forms

Astera Software ▪ Westlake Village, CA
Administrative Assistant, 08/2005 – 04/2006
▪ assistant to Human Resources Manager
▪ coordinated interview appointments for potential employees
▪ reviewed resumes of prospective employees
▪ arranged travel plans for employees, applications, clients, and president of company
▪ managed a multi-line telephone system, emails, and faxes
▪ planned company events
▪ briefed employees on hiring progress and upcoming company events

COMPUTER SKILLS
Word ▪ Excel ▪ Power Point ▪ Word Perfect ▪ Outlook ▪ Lotus Notes ▪ TimeSlips