Jamie

OBJECTIVE:
To obtain full time or part time work in a positive environment

QUALIFICATIONS:
 4 years experience in customer service
 Strong problem solving skills; self motivated with a positive, enthusiastic attitude
 Ability to handle multiple priorities and meet deadlines with little or no supervision
 Ability to work well under pressure and time constraints
 Dependable team player who quickly adapts to new tasks
 Demonstrates effective written and verbal communication skills
 Computer knowledge: Microsoft Word, Excel, Medi-soft programs, and data entry

EDUCATION:
Everest University, Tampa, FL Graduating, 05/2011
Medical Assisting Diploma *President’s List, Dean’s List Award*

Bowers Whitley High school – High School Diploma 06/2007

RELEVANT COURSES:

 Medical Terminology
 Diseases of the Human Body
 Basic Clinic Procedures (Labs)
 Medical Law & Ethics

 Diagnostic Procedures
 Medical Office Procedures
 Anatomy / Physiology I, II
 Medical Finance and Insurance


CERTIFICATIONS:
Phlebotomy, OSHA “Blood Borne Pathogens”, HIPAA, CPR/First Aid

EXPERIENCE:
Boston Market, Tampa, FL 04/2008 – 02/2009
Cashier Customer Service
 Greet customers and visitors
 Responsible for financial transactions, debit, credit, checks and cash.
 Runs front of store to ensure customers are served and cleanliness standards are met
 Performed multiple tasks needed to keep store running smoothly
 Ran inventory checks and sent orders out as well as inventory coming in.

M&P smith security, Tampa, FL 2006 - 2008
Cashier/Customer Service
 Received payment by cash, check, credit cards, vouchers, or automatic debits payments
 Counted money in cash drawer at the beginning and end of shift to balance receipts
With payments collected, issued receipts, refunds, credits, or change due to customers
 Greeted customers, gave directions to locate merchandise and answered any customer questions, resolved customer complaints and checked prices for customers
 Maintained clean and orderly work areas
 Answered phones performed secretarial and receptionist duties within office

All Care General Medical/Med Spa, Tampa FL
 Performed front office duties such as checking patients in and out of the clinic.
 Scheduling follow ups, referral appointments, filing, and patient call backs.
 Assisting DR. with procedures.
 Taking vitals and preparing patients to be seen
 Performing blood draws, injections, and other laboratory testing