College grad looking for entry level work such as clerical work. Just finished 5 months of volunteer work with 'at hope' kids at my local Boys & Girls Club.

WORK EXPERIENCE:

Control Desk Attendant, Seattle University Eisiminger Center, Seattle, WA Feb 2009-June 2011
-Oversaw facility activities while maintained customer service to all facility patrons
-Gained conflict resolution skills
-Managed a two-person front desk with minimal supervision
-Processed all monetary transactions and activity paperwork

Sales Associate, Ross Stores, Lakewood, WA June 2008-Sept 2008
-Gained Customer service and conflict resolution skills
-Multitasked maintaining the fitting room and managing upset customers
-Improved organizational skills

Volunteer:
Boys & Girls Club Hope Center, Lakewood, WA Dec 2011-May 2011
-Enabled young people to reach full potential as productive, caring, responsible citizens
-Received honor of Volunteer of the Month for January 2012
-Administrative work such as scanning files
-Kitchen work such as serving lunch, snack, and dinner to club members
-Interacting with club members ranging from 6-12 years old

Ron McNair Camp-In, Pacific Science Center, Seattle, WA April 2010
-Assisted educating elementary school students about the wonders of science
-Demonstrated scientific accomplishments throughout history
-Toured Science Center's grounds trying to introduce new memberships to students

EDUCATION:

Bachelor of Arts in Business Administration, International Business Major
-Seattle University, Seattle, WA
-Graduation date: June 2011
-Albers Undergraduate Leadership Program Jan 2009-Dec 2009

Shanghai University for Finance and Economics
-Shanghai, China
-Arcadia University
-Study Abroad

SKILLS/CERTIFICATES:

ECIS-315 Intro to Info System/E-Commerce, Seattle University Sept 2009-Dec 2009
-Learned HTML formatting; Knowledge of website creation and design
-Expertise in Microsoft Word, Excel, PowerPoint, and Microsoft Expression Web

MGMT-489 Senior Synthesis/Business Policy and Strategy, Seattle University April 2011-June 2011
-Assisted a Seattle based start up business with the following:
-Marketing strategy: target market and clothing industry trends
-Internet strategy: online presence (facebook, twitter, mom bloggers) and website recommendations

Summary of Qualifications
Strong organizational, analytical and problem solving skills
-Knowledge of Mandarin Chinese
-Advanced knowledge of customer service skills
-Knowledge of various computer skills such as HTML formatting, social networking, etc.