Ronald
To utilize my hotel management education and experience to obtain an entry level position in the hospitality industry where my competency and excellence result in high customer satisfaction, creating relationships that foster repeat clientele.

•Organized individual with the ability to work simultaneously on multiple projects while utilizing excellent customer service skills.
•Resourceful employee who works hard to maintain high standards to delight customers.
•Dedicated to completing projects on time within budgetary guidelines.

EDUCATION
New York Institute Of Technology, Manhattan, NY
Hospitality Management Bachelor’s Program
Fall 2011

Suffolk County Community College, Riverhead, NY
A.A.S. in Hotel and Resort Management 3.1 GPA
Phi Theta Kappa International Honor Society
Alpha Beta Gamma International Business Honor Society
Who’s Who Program
Suffolk County Food Managers Certificate Completed 12/2010


Eastport South Manor High School, Manorville, NY
High School Regents Diploma
2003-2007

EXPERIENCE
Caretaker for Terminal Cancer Patient 04/2010 – 10/2010
Robin & Arthur Lechner – Quogue, NY

• Maintain positive outlook and safe environment.
• Administer Medications, monitor diet, schedule appointments.
• Assist in daily routine, medical needs, housekeeping, and transportation.

Expeditor/Head Food Runner 05/2009 – 10/2009
Georgica - Wainscott, NY
• Produce consistent and effective levels of work during busiest hours.
• Provide customer satisfaction and resolving guest issues.
• Establish working relationship with high-end clientele.

Food Runner/Server 04/2008 – 10/2008
Q East – Quogue, NY

• Guarantee clientele a delightful experience
• Supply and maintain fine dining atmosphere.
• Practice and apply sanitation standards to maintain a safe environment.


Guest Service Agent/Night Auditor/Security 04/2006 – 06/2007
Bath & Tennis Hotel - Westhampton Beach, NY

• Maintained excellent degree of customer satisfaction.
• Develop relationship with co-op owners as their go-to person.
• Managed front desk with high degree of competency and professionalism.